Current Job Posting: Customer Service Represent

• Handle high-volume inbound calls in a fast-paced environment
   
• Take customer orders for heating oil deliveries accurately and efficiently
   
• Schedule deliveries and enter orders into our system
   
• Communicate clearly and professionally with customers regarding pricing, delivery times, and account information
   
• Resolve customer questions and concerns with patience and empathy
   
• Multitask effectively while maintaining attention to detail
   
• Work closely with dispatch and other team members to ensure smooth operations
   

• Strong verbal communication and active listening skills
   
• Ability to remain calm and professional during heavy call volume
   
• Excellent multitasking and organizational abilities
   
• Basic computer skills and comfort working with order entry systems
   
• Reliable, punctual, and team-oriented
   
• Previous customer service experience preferred (call center or dispatch experience a plus)
   

• Stable employment with a local, essential service company
   
• Training and support to help you succeed
   
• A collaborative, team-oriented work environment
   
• Competitive pay (based on experience)
   

If you enjoy helping people, can handle a fast-paced environment, and take pride in providing excellent customer service, we encourage you to apply.